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For more than 15 years, it has been providing services to banks, financial institutions and various businesses in all stages of receivables follow-up, customer service, legal follow-up, administrative follow-up, early delayed follow-up, reminder call.
It offers an innovative receivables management approach that applies different collection actions customized to different debtor profiles.
By analyzing the portfolio to be followed in detail, it not only divides the debtors into segments to which activities such as approach, speed, transportation frequency, and action type are assigned, but also assigns the collection specialist who will get the highest efficiency from the debtor segments in question.
As a result of the combination of continuous investment in innovative infrastructures and technologies with international sector experience, RECOM Alacak Yönetimi can always offer market-specific innovative solutions to its customers with the most effective infrastructure.
RECOM Alacak Yönetimi provides outsourcing services in all processes of receivables management, from reminder calls to the prevention and collection of overdue debts, from home visits to the conclusion of legal proceedings.
We provide outsourcing services in all processes of receivables management, from reminder calls to the prevention and collection of overdue debts, from home visits to the conclusion of legal proceedings.
For more than 15 years, we have been providing services to Turkey's leading banks, finance, asset management companies, telecommunications, GSM sector's leading companies, energy and various businesses in all stages of receivables follow-up, such as customer service, legal follow-up, administrative follow-up, early delayed follow-up, reminder call. provides services in all processes. RECOM Alacak Yönetimi provides services with the experience it has gained from the total number of files it manages annually, exceeding 1 million, with approximately 200 receivables management experts.
Learning and development processes of our expert team, employee loyalty rates, Working conditions and safety are priority.
We prioritize quality and information security in collection solutions by complying with legal regulations, legislation and international standards.
Our special expert and experienced teams are involved in every project. Our teams work with a focus on customer satisfaction, keeping interaction and efficiency fast and high.
RECOM Alacak Yönetimi,İt designs business plans and flows specific to the demands and needs of its customers. It prioritizes customer satisfaction by creating designs according to corporate wishes and needs.
RPA is used to automate the elimination of repetitive, time-consuming errors and thus provide error collection in a short time by using accurate data to optimize the receivables collection process. RECOM Alacak Yönetimi, which provides near-zero error services with RPA Technology, is among the leading companies in the sector.
We work on each project by providing special services with a special team, special workflows and planning, and developing technology.
Ensuring secure data flow, creating the system infrastructure according to demand and need, determining actions (call, SMS, letter), determining collection channels, selecting the team and completing the training processes.
Initiating communication with the debtor, clarifying contact information, developing actions according to the results, action follow-up, making reminder calls, producing alternative solutions, result-oriented approach.
We offer reporting of the process at intervals required by the organization, analysis of KPIs appropriate to the business process, production of alarms in accordance with KPIs, and report designs appropriate to the needs.
We provide services to Turkey's leading companies by prioritizing fast, uninterrupted and information security with quality communication and experienced customer representatives.
We provide project-specific call analysis and reports on performance with designs specific to customer needs.
while we are committed to improving your collection rates and protecting your existing business relationships by providing services in many sectors, we strive to achieve the most optimum results in the fastest ways possible.
With Commercial/Individual products collection operations, you can collect credit receivables in the fastest way and at the highest rate by sending Calls, SMS and E-Mail for collection and recovery purposes at every stage of customer risk follow-up processes (monitoring, administrative follow-up, legal follow-up).
Enjoy our cutting-edge solutions to common problems with tools that automate and improve your collection processes with Collection Operations Commercial/Retail Products.
(0216)-228-11-11
info@recom.com.tr
